How To Fix RDSV_SD_XX812 - Document address information for the payer partner role is incomplete

SAP Error Message - Details

• Message type: E = Error

• Message class: RDSV_SD_XX - Regulatory Document and Signature Validation in SD

• Message number: 812

• Message text: Document address information for the payer partner role is incomplete

What causes this issue?

You tried to create an invoice for a one-time customer without
assigning name and address information.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

You must enter the following information for the one-time customer in
the payer role:
- Name information
and
- PO-Box or Street Address

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RDSV_SD_XX812 - Document address information for the payer partner role is incomplete ?

  The SAP error message RDSV_SD_XX812 indicates that there is incomplete address information for the payer partner role in the system. This error typically arises in the context of sales and distribution (SD) processes, where accurate partner data is crucial for processing sales documents, billing, and other related activities.
  Cause:
  The error is usually caused by one or more of the following issues:
  
  Missing Address Data: The payer partner role (often represented by a customer) does not have complete address information in the master data.
  Incorrect Partner Function: The partner function assigned to the payer may not be correctly set up or linked to the appropriate customer master record.
  Data Inconsistencies: There may be inconsistencies or errors in the customer master data that prevent the system from retrieving the necessary address information.
  Configuration Issues: There could be configuration issues in the partner determination procedure that affect how partners are assigned and validated.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Customer Master Data:
  
  Go to the customer master record (transaction code XD03 for general data or VD03 for sales area data).
  Verify that the payer's address information is complete, including street, city, postal code, and country.
  Ensure that the payer partner role is correctly assigned.
  
  
  
  Review Partner Functions:
  
  Check the partner functions assigned to the sales document (e.g., sales order, invoice).
  Ensure that the payer partner function is correctly defined and linked to the appropriate customer.
  
  
  
  Update Incomplete Data:
  
  If any address fields are missing or incomplete, update the customer master data with the necessary information.
  
  
  
  Check Configuration:
  
  Review the partner determination procedure in the configuration settings (transaction code SPRO).
  Ensure that the configuration allows for the correct assignment of the payer partner role and that all necessary data is being pulled from the customer master.
  
  
  
  Test the Changes:
  
  After making the necessary updates, try to recreate the scenario that caused the error to ensure that it has been resolved.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  XD03 - Display Customer (General Data)
  VD03 - Display Customer (Sales Area Data)
  SPRO - Customizing Implementation Guide
  
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or patches related to this error.
  Documentation: Review SAP documentation on partner determination and customer master data management for best practices.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP community forums for further assistance.