How To Fix RDSV_SD_XX804 - Document currency &1 differs from original invoice &2

SAP Error Message - Details

• Message type: E = Error

• Message class: RDSV_SD_XX - Regulatory Document and Signature Validation in SD

• Message number: 804

• Message text: Document currency &1 differs from original invoice &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RDSV_SD_XX804 - Document currency &1 differs from original invoice &2 ?

  The SAP error message RDSV_SD_XX804 indicates that there is a discrepancy between the document currency of a sales document (like a sales order or invoice) and the original invoice currency. This typically occurs during processes such as billing or when trying to create a credit memo or debit memo.
  Cause:
  
  
  Currency Mismatch: The document currency of the current transaction does not match the currency of the original invoice. This can happen if:
  
  The original invoice was created in a different currency.
  The currency settings in the sales document or customer master data have been changed after the original invoice was created.
  There are inconsistencies in the currency conversion settings or exchange rates.
  
  
  
  Data Entry Errors: Manual entry errors during the creation of the sales document or invoice can lead to mismatched currencies.
  
  
  Configuration Issues: Incorrect configuration in the SAP system regarding currency settings for sales documents or billing processes.
  
  
  Solution:
  
  
  Check Document Currency: Verify the currency of the original invoice and the current document. Ensure that they match. You can do this by:
  
  Viewing the original invoice in the system and checking its currency.
  Checking the currency settings in the sales document or billing document.
  
  
  
  Adjust Currency Settings: If the currencies do not match, you may need to adjust the currency settings in the sales document or create a new document with the correct currency.
  
  
  Review Customer Master Data: Ensure that the customer master data is correctly set up with the appropriate currency settings. If the customer has multiple currencies, ensure that the correct one is being used.
  
  
  Consult with Finance Team: If the issue persists, consult with your finance or accounting team to ensure that there are no underlying issues with currency conversion or exchange rates.
  
  
  SAP Notes and Support: Check for any relevant SAP Notes that may address this specific error. You can search the SAP Support Portal for updates or patches that may resolve the issue.
  
  
  Testing: After making adjustments, test the process again to ensure that the error does not reoccur.
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like VA03 (Display Sales Order), VF03 (Display Billing Document), or SE11 (Data Dictionary) to investigate the issue further.
  Documentation: Review SAP documentation related to currency settings in sales and distribution (SD) modules for more detailed guidance.
  User Exits and BAdIs: If custom logic is involved, check for any user exits or BAdIs that might be affecting currency handling in your specific implementation.
  
  By following these steps, you should be able to identify and resolve the cause of the RDSV_SD_XX804 error message in SAP.