How To Fix RDSV_SD_XX802 - Reference is missing for billing document &1

SAP Error Message - Details

• Message type: E = Error

• Message class: RDSV_SD_XX - Regulatory Document and Signature Validation in SD

• Message number: 802

• Message text: Reference is missing for billing document &1

What causes this issue?

You have not entered a reference for your memo.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

You can enter one the following as a reference for a memo:
Invoice documents that did not originate from the SAP system (external
invoices)
Multiple invoices- use system transaction VF04 and manually refer to
multiple invoices.
Date ranges, in the format MM.YYYY-MM.YYYY (e.g. 01.2017-03.2017)
Invoice documents without a digital signature - enter the billing
document and assign the 'Non-Signed Reference' status.
Service orders that are marked in the <ZK>Enable/Disable Service Order
Reference (SD)</> customizing view.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RDSV_SD_XX802 - Reference is missing for billing document &1 ?

  The SAP error message RDSV_SD_XX802, which states "Reference is missing for billing document &1," typically occurs in the context of billing document processing in the Sales and Distribution (SD) module. This error indicates that there is a missing reference for the specified billing document, which can prevent further processing or posting of the document.
  Causes:
  
  Missing Reference Document: The billing document may be referencing a sales order, delivery, or another document that does not exist or has been deleted.
  Data Inconsistency: There may be inconsistencies in the database where the reference document is not properly linked to the billing document.
  Custom Development Issues: If there are custom enhancements or modifications in the billing process, they may not be handling references correctly.
  Incomplete Document Flow: The document flow may not have been completed properly, leading to missing references.
  
  Solutions:
  
  Check Document Flow: Verify the document flow for the billing document in question. Ensure that all preceding documents (like sales orders or deliveries) exist and are correctly linked.
  Recreate Missing Documents: If a reference document is missing, you may need to recreate it or correct any issues that led to its deletion.
  Review Custom Code: If there are custom developments, review the code to ensure that it correctly handles references and does not inadvertently remove or fail to create necessary links.
  Database Consistency Check: Run consistency checks on the database to identify and resolve any inconsistencies that may be causing the issue.
  SAP Notes and Support: Check for any relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that can resolve known issues.
  Consult Documentation: Review SAP documentation for the specific version you are using to understand any changes or requirements related to billing document processing.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like VF03 (Display Billing Document) to view the billing document and its details.
  Debugging: If you have access to debugging tools, you can analyze the program logic to identify where the reference is being checked or expected.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Support Ticket: If the issue persists and you cannot resolve it, consider raising a support ticket with SAP for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.