How To Fix RDSV_SD_XX702 - First document &1 from number range &2 that must be signed is not posted

SAP Error Message - Details

• Message type: E = Error

• Message class: RDSV_SD_XX - Regulatory Document and Signature Validation in SD

• Message number: 702

• Message text: First document &1 from number range &2 that must be signed is not posted

What causes this issue?

You tried to post a document for a country that requires a digital
signature, but the digital signature generation is not possible since
the first document to be signed was not posted to the database yet.

System Response

The system automatically aborts the posting after some time, when the
verification of the first document to be signed is not possible.

How to fix this error?

The missing document that prevents the posting must be posted to the
database or the posting must be aborted to enable the system to
determine a different first document for the digital signature
generation.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RDSV_SD_XX702 - First document &1 from number range &2 that must be signed is not posted ?

  The SAP error message RDSV_SD_XX702 indicates that there is an issue with the document that needs to be signed but has not been posted. This error typically arises in the context of document management and workflow processes within SAP, particularly when dealing with sales and distribution (SD) documents.
  Cause:
  
  Document Not Posted: The primary cause of this error is that the first document in a specified number range that requires a signature has not been posted in the system.
  Number Range Issues: There may be issues with the number range configuration, such as the number range not being defined correctly or being exhausted.
  Workflow Configuration: The workflow settings may not be properly configured to handle the signing process for the document.
  Authorization Issues: The user may not have the necessary authorizations to post the document or to access the signing functionality.
  
  Solution:
  
  Check Document Status: Verify the status of the document in question. Ensure that it has been created and is in a state that allows it to be posted.
  Post the Document: If the document is not posted, attempt to post it manually through the appropriate transaction code (e.g., VA01 for sales orders).
  Review Number Range Configuration: Go to the number range configuration in the SAP system (transaction code SNRO) and check if the number range for the document type is correctly defined and not exhausted.
  Workflow Settings: Review the workflow settings related to the document signing process. Ensure that the workflow is correctly set up to handle the signing of documents.
  Authorization Check: Ensure that the user has the necessary authorizations to post the document and to access the signing functionality. This may involve checking user roles and permissions.
  Consult Documentation: Refer to SAP documentation or support notes related to the specific error message for additional troubleshooting steps or patches.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA01 (Create Sales Order), VA02 (Change Sales Order), and SNRO (Number Range Objects).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for the error message or related keywords in the SAP Support Portal.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  If the issue persists after following these steps, it may be necessary to involve your SAP Basis or technical team for further investigation.