How To Fix RDSV_GEN_XX610 - Customer &1 cannot be created

RDSV_GEN_XX610 - Overview

• Message type: E = Error

• Message class: RDSV_GEN_XX - Regulatory Document and Signature Validation

• Message number: 610

• Message text: Customer &1 cannot be created

What causes this issue?

You cannot create a customer with a customer number that was previously
deleted if the corresponding customer number has been used in documents
that have been posted with a digital signature.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

The system prevents the creation of the customer.

How to fix this error?

Use a different customer number value to create the new customer.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RDSV_GEN_XX610 - Customer &1 cannot be created ?

  The SAP error message RDSV_GEN_XX610, which states "Customer &1 cannot be created," typically occurs during the process of creating a customer record in the SAP system. This error can arise due to various reasons, and understanding the cause is essential for finding an appropriate solution.
  Possible Causes:
  
  
  Missing Required Data: The customer creation process may require certain mandatory fields to be filled out. If any of these fields are missing or incorrectly filled, the system will prevent the creation of the customer.
  
  
  Data Validation Issues: The data being entered may not meet the validation criteria set in the system. This could include incorrect formats, invalid characters, or values that do not conform to the expected range.
  
  
  Authorization Issues: The user attempting to create the customer may not have the necessary authorizations or roles assigned to perform this action.
  
  
  
  Configuration Issues: There may be configuration settings in the SAP system that restrict the creation of customers