How To Fix RDSV_FI_XX304 - Number range &1 &2 &3 could not be locked

SAP Error Message - Details

• Message type: E = Error

• Message class: RDSV_FI_XX - Regulatory Document and Signature Validation in FI

• Message number: 304

• Message text: Number range &1 &2 &3 could not be locked

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RDSV_FI_XX304 - Number range &1 &2 &3 could not be locked ?

  The SAP error message RDSV_FI_XX304, which states "Number range &1 &2 &3 could not be locked," typically occurs when there is an issue with the number range object in the SAP system. This error can arise in various scenarios, such as during document posting, invoice creation, or other processes that require the use of number ranges.
  Cause:
  
  Concurrent Access: The most common cause of this error is that multiple users or processes are trying to access or modify the same number range at the same time, leading to a locking conflict.
  Number Range Configuration: There may be issues with the configuration of the number range itself, such as it being set to "internal" but not properly defined or available for use.
  Database Lock: A database lock might be preventing the number range from being accessed. This can happen if a previous transaction did not release the lock properly.
  Authorization Issues: The user may not have the necessary authorizations to access or modify the number range.
  
  Solution:
  
  Check for Concurrent Users: Verify if other users are currently using the same number range. If so, wait for them to complete their transactions.
  Release Locks: If you suspect a lock is causing the issue, you can use transaction code SM12 to check for and release any locks related to the number range.
  Review Number Range Configuration: Go to transaction code SNRO to check the configuration of the number range object. Ensure that it is correctly defined and that the intervals are set up properly.
  Check Authorizations: Ensure that the user encountering the error has the necessary authorizations to access the number range. This can be checked in transaction code SU53 or by consulting with your security team.
  System Logs: Check the system logs (transaction code SM21) for any additional error messages or warnings that might provide more context about the issue.
  Restart the Transaction: Sometimes, simply restarting the transaction or logging out and back into the system can resolve temporary issues.
  
  Related Information:
  
  Transaction Codes:
  
  SNRO: Number Range Object Maintenance
  SM12: Display and Delete Locks
  SM21: System Log
  SU53: Authorization Check
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the specific number range object you are working with.
  Documentation: Review SAP documentation for number range management to ensure that you are following best practices.
  
  If the issue persists after trying the above solutions, it may be necessary to consult with your SAP Basis or technical support team for further investigation.