How To Fix R9804 - Workbook "&1" accessible in Favorites (user-specific menu)

SAP Error Message - Details

• Message type: E = Error

• Message class: R9 - Business Explorer

• Message number: 804

• Message text: Workbook "&1" accessible in Favorites (user-specific menu)

What causes this issue?

No reference to the newly activated workbook could be found in a
user-specific or cross-user menu when activating. A reference for this
workbook has therefore been created in a user-specific menu (favorites)
for the current user.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message R9804 - Workbook "&1" accessible in Favorites (user-specific menu) ?

  The SAP error message R9804 indicates that a workbook (specifically, a report or analysis workbook) is accessible in the user's Favorites but is not available for use. This can occur for several reasons, and understanding the cause is essential for finding a solution.
  Cause:
  
  Workbook Deletion or Inaccessibility: The workbook may have been deleted or moved to a different location, making it inaccessible.
  Authorization Issues: The user may not have the necessary authorizations to access the workbook.
  Technical Issues: There may be technical issues with the SAP system or the specific module that handles workbooks.
  User-Specific Settings: The workbook might be user-specific, and if the user has changed their settings or profile, it may no longer be available.
  
  Solution:
  
  Check Workbook Existence: Verify if the workbook still exists in the system. You can do this by navigating to the location where the workbook is supposed to be stored.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the workbook. This may involve checking roles and permissions in the SAP system.
  Recreate the Favorite: If the workbook has been moved or deleted, you may need to recreate the favorite link. Navigate to the workbook and add it back to your Favorites.
  Consult with IT Support: If the issue persists, it may be necessary to consult with your IT support team or SAP Basis team to investigate any underlying technical issues.
  Check for System Updates: Sometimes, system updates or changes can affect the availability of workbooks. Ensure that the system is up to date and functioning correctly.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  User Documentation: Refer to user manuals or documentation specific to the SAP module you are using, as they may provide additional insights into managing workbooks and favorites.
  Community Forums: SAP Community forums can be a valuable resource for finding similar issues faced by other users and the solutions they found.
  
  By following these steps, you should be able to identify the cause of the R9804 error and implement a solution to regain access to the workbook.