How To Fix R9810 - Workbook cannot be displayed in BEx Analyzer

SAP Error Message - Details

• Message type: E = Error

• Message class: R9 - Business Explorer

• Message number: 810

• Message text: Workbook cannot be displayed in BEx Analyzer

What causes this issue?

It was not possible to start the Business Explorer Analyzer (or
Microsoft Excel) on your PC. The workbook can not therefore be
displayed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Please check the Business Explorer Analyzer installation (or the
installation of Microsoft Excel) on your PC.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message R9810 - Workbook cannot be displayed in BEx Analyzer ?

  The SAP error message R9810, which states "Workbook cannot be displayed in BEx Analyzer," typically occurs when there are issues related to the configuration or the environment of the BEx Analyzer. Here are some common causes, solutions, and related information for this error:
  Causes:
  
  Workbook Corruption: The workbook may be corrupted or not properly saved.
  Authorization Issues: The user may not have the necessary authorizations to access the workbook.
  BEx Analyzer Configuration: There may be issues with the BEx Analyzer configuration or installation.
  Excel Compatibility: The version of Excel being used may not be compatible with the BEx Analyzer.
  Missing or Incorrect Data Sources: The workbook may reference data sources that are not available or incorrectly configured.
  Network Issues: Connectivity problems between the SAP system and the client machine can also lead to this error.
  
  Solutions:
  
  Check Workbook Integrity: Open the workbook in the BEx Analyzer and check if it opens correctly. If it does not, try to recreate the workbook.
  Verify Authorizations: Ensure that the user has the necessary authorizations to access the workbook and the underlying data sources.
  Reinstall or Repair BEx Analyzer: If there are configuration issues, consider reinstalling or repairing the BEx Analyzer add-in for Excel.
  Check Excel Version: Ensure that you are using a compatible version of Excel with the BEx Analyzer. Refer to SAP documentation for compatibility details.
  Review Data Sources: Check the data sources used in the workbook to ensure they are correctly configured and accessible.
  Network Connectivity: Ensure that there are no network issues preventing access to the SAP system.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to BEx Analyzer and error R9810 for any specific patches or updates that may resolve the issue.
  BEx Analyzer Documentation: Review the official SAP documentation for BEx Analyzer for troubleshooting tips and best practices.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact your SAP support team for further assistance.