How To Fix R5565 - County &1 does not match region name &2 in country &3


SAP Error Message - Details

  • Message type: E = Error

  • Message class: R5 - Regional structure

  • Message number: 565

  • Message text: County &1 does not match region name &2 in country &3

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message R5565 - County &1 does not match region name &2 in country &3 ?

    The SAP error message R5565 indicates a mismatch between the county and the region name in the specified country. This error typically arises in the context of address validation or when processing data related to locations, such as during the creation or modification of master data (e.g., customer or vendor records).

    Cause:

    The error occurs when:

    1. The county specified in the address does not correspond to the region (state or province) that is associated with that country.
    2. There may be a configuration issue in the SAP system where the mapping of counties to regions is incorrect or incomplete.
    3. The data entered may be incorrect or inconsistent, such as a typo in the county or region name.

    Solution:

    To resolve the R5565 error, you can take the following steps:

    1. Verify Data Entry:

      • Check the address data you are trying to enter or modify. Ensure that the county and region names are spelled correctly and correspond to each other.
      • Make sure that the county is valid for the specified region and country.
    2. Check Configuration:

      • Review the configuration settings in the SAP system for address management. Ensure that the mapping of counties to regions is correctly set up.
      • You can check the configuration in the following path:
        • SPRO ? Logistics General ? Address Management ? Define Regions and Counties.
      • Ensure that the region is correctly assigned to the county in question.
    3. Use Valid Combinations:

      • Refer to a valid list of counties and regions for the specific country. This can often be found in government or postal service resources.
    4. Consult Documentation:

      • If you are unsure about the correct mappings, consult SAP documentation or help resources for guidance on address management.
    5. Data Maintenance:

      • If you have access to the necessary authorizations, you may need to update the address data in the system to correct the mismatch.
    6. Contact Support:

      • If the issue persists after checking the data and configuration, consider reaching out to your SAP support team or consulting with SAP support for further assistance.

    Related Information:

    • Address Management: Understanding how SAP handles address data can help in troubleshooting similar issues.
    • Master Data Management: Familiarity with how master data is structured in SAP can provide insights into potential data integrity issues.
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.

    By following these steps, you should be able to identify and resolve the cause of the R5565 error in your SAP system.

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