How To Fix R5097 - P.O. Box sections cannot be identical (see section &1)

SAP Error Message - Details

• Message type: E = Error

• Message class: R5 - Regional structure

• Message number: 097

• Message text: P.O. Box sections cannot be identical (see section &1)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message R5097 - P.O. Box sections cannot be identical (see section &1) ?

  The SAP error message R5097, which states "P.O. Box sections cannot be identical (see section &1)," typically occurs in the context of address management within SAP, particularly when dealing with vendor or customer master data. This error indicates that there are duplicate entries in the P.O. Box sections of an address, which is not allowed.
  Cause:
  The error is triggered when the system detects that two or more P.O. Box sections in the address are identical. This can happen if:
  
  The same P.O. Box number is entered in multiple fields that are meant to hold different P.O. Box information.
  There is a data entry error where the same value is mistakenly entered in multiple fields.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Review the Address Data: Go to the relevant vendor or customer master record and check the address fields, particularly the P.O. Box sections. Look for any duplicate entries.
  
  
  Correct the Entries: If you find identical entries in the P.O. Box sections, modify them to ensure that each section contains unique information. For example, if you have two fields for P.O. Box, make sure they contain different P.O. Box numbers or leave one of them blank if it is not needed.
  
  
  Save Changes: After making the necessary corrections, save the changes to the master record.
  
  
  Test the Changes: If applicable, try to perform the action that previously triggered the error to ensure that it has been resolved.
  
  
  Related Information:
  
  Address Management: Understanding how SAP handles address data can help prevent similar issues in the future. Familiarize yourself with the address format and requirements for P.O. Box entries.
  Data Validation: Implementing data validation rules during data entry can help catch these types of errors before they cause issues.
  SAP Notes: Check SAP Notes or the SAP Support Portal for any specific notes related to this error message, as there may be updates or patches that address known issues.
  
  If the problem persists after following these steps, consider reaching out to your SAP support team for further assistance.