How To Fix R11273 - Fax number &1 &2 already exists

SAP Error Message - Details

• Message type: E = Error

• Message class: R11 - Business Partner and BDT

• Message number: 273

• Message text: Fax number &1 &2 already exists

What causes this issue?

You have created a data record with a fax number that is already
contained in another data record of the same communication type.
This means that it is not possible to unambiguously identify this data
record via the telephone number.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

During direct input, state the number of the data record (
<LS>CONSNUMBER</>) in order to unambiguously identify this data record.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message R11273 - Fax number &1 &2 already exists ?

  The SAP error message R11273, which states "Fax number &1 &2 already exists," typically occurs when you are trying to enter a fax number in the SAP system that is already associated with another record. This can happen in various contexts, such as when maintaining customer or vendor master data.
  Cause:
  
  Duplicate Entry: The primary cause of this error is that the fax number you are trying to enter is already linked to another entity (e.g., another customer or vendor).
  Data Integrity Rules: SAP enforces data integrity rules to prevent duplicate entries for critical fields like fax numbers, which are expected to be unique for each entity.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Existing Records:
  
  Use transaction codes like XD03 (for customers) or MK03 (for vendors) to view existing records and check if the fax number is already in use.
  Search for the fax number in the relevant master data tables to identify which record is using it.
  
  
  
  Modify Existing Record:
  
  If the fax number is indeed already in use and you need to assign it to a different entity, consider modifying the existing record to change or remove the fax number.
  
  
  
  Use a Different Fax Number:
  
  If the fax number is already associated with another entity and cannot be changed, you may need to use a different fax number for the new record you are trying to create.
  
  
  
  Consult with Your SAP Administrator:
  
  If you believe this is an error or if you need further assistance, consult with your SAP administrator or support team. They may have access to additional tools or logs to help diagnose the issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for maintaining master data, such as XD01 (Create Customer), XD02 (Change Customer), MK01 (Create Vendor), and MK02 (Change Vendor).
  Data Validation: Understand the data validation rules set up in your SAP system, as these can vary based on customizations and configurations.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search the SAP Support Portal for relevant notes.
  
  By following these steps, you should be able to resolve the R11273 error and successfully manage your fax number entries in SAP.