How To Fix R1664 - The standard X.400 address must not be deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: R1 - Business Partner Messages from S_BUPA_GENERAL

• Message number: 664

• Message text: The standard X.400 address must not be deleted

What causes this issue?

You tried to delete an X.400 address that is marked as the standard.
This is not possible.

System Response

System issues an error message

How to fix this error?

Flag a different X.400 address as being the standard.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message R1664 - The standard X.400 address must not be deleted ?

  The SAP error message R1664, "The standard X.400 address must not be deleted," typically occurs in the context of managing communication settings within the SAP system, particularly when dealing with X.400 addresses used for electronic mail communication.
  Cause:
  This error arises when there is an attempt to delete a standard X.400 address that is required for the system's communication setup. The standard X.400 address is essential for the proper functioning of the SAP system's messaging capabilities, and deleting it can disrupt communication processes.
  Solution:
  To resolve this error, you should follow these steps:
  
  
  Check the Address Configuration:
  
  Navigate to the transaction code SO10 (or the relevant transaction for managing addresses).
  Verify the existing X.400 addresses and ensure that the standard address is still present.
  
  
  
  Restore the Standard Address:
  
  If the standard X.400 address has been deleted, you may need to restore it. This can often be done by re-creating the address using the same parameters as the original standard address.
  
  
  
  Review User Authorizations:
  
  Ensure that you have the necessary authorizations to modify or delete addresses in the system. Lack of proper permissions can sometimes lead to unexpected errors.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details on managing X.400 addresses. This can provide insights into the correct configuration and any prerequisites.
  
  
  
  Contact SAP Support:
  
  If the issue persists after following the above steps, consider reaching out to SAP support for further assistance. They can provide guidance based on the specific configuration of your system.
  
  
  
  Related Information:
  
  X.400 Protocol: This is a standard for electronic mail that defines how messages are formatted and transmitted over networks. In SAP, it is often used for inter-system communication.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SO10 for address management, SCOT for communication settings, and SICF for service configuration.
  System Configuration: Ensure that your system's communication settings are correctly configured to avoid issues with message delivery.
  
  By following these steps, you should be able to address the R1664 error and ensure that your SAP system's communication capabilities remain intact.