How To Fix R1662 - The standard telex number must not be deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: R1 - Business Partner Messages from S_BUPA_GENERAL

• Message number: 662

• Message text: The standard telex number must not be deleted

What causes this issue?

You tried to delete a telex number that is marked as the standard. This
is not possible.

System Response

System issues an error message

How to fix this error?

Flag a different telex number as being the standard.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message R1662 - The standard telex number must not be deleted ?

  The SAP error message R1662, "The standard telex number must not be deleted," typically occurs in the context of maintaining customer or vendor master data. This error indicates that the system is preventing the deletion of a standard telex number that is required for communication purposes.
  Cause:
  
  Mandatory Field: The telex number is a mandatory field in the customer or vendor master data, and the system requires it for processing communications.
  Data Integrity: SAP enforces data integrity rules to ensure that essential communication information is not inadvertently removed, which could lead to issues in processing orders, invoices, or other transactions.
  
  Solution:
  
  Check the Telex Number: Ensure that the telex number you are trying to delete is indeed the one you want to remove. If it is not necessary, consider updating it instead of deleting it.
  Update Instead of Delete: If you need to change the telex number, update the existing entry rather than attempting to delete it. This can often resolve the issue without triggering the error.
  Consult Configuration: If you believe the telex number should not be mandatory, consult with your SAP configuration team. They may need to adjust the settings in the customer/vendor master data configuration to change the status of the telex number field.
  User Authorization: Ensure that you have the necessary authorizations to make changes to the master data. Sometimes, restrictions can lead to errors when trying to delete or modify fields.
  
  Related Information:
  
  Transaction Codes: The error may occur in transactions such as XD02 (Change Customer), VD02 (Change Vendor), or similar transactions where master data is maintained.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context on handling telex numbers in your version of SAP.
  Documentation: Review SAP documentation regarding customer and vendor master data management to understand the implications of modifying or deleting communication fields.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to your SAP support team or consult the SAP community for further assistance.