How To Fix R1661 - The standard teletex number must not be deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: R1 - Business Partner Messages from S_BUPA_GENERAL

• Message number: 661

• Message text: The standard teletex number must not be deleted

What causes this issue?

You tried to delete a teletex number that is marked as the standard.
This is not possible.

System Response

System issues an error message.

How to fix this error?

Flag a different teletex number as being the standard.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message R1661 - The standard teletex number must not be deleted ?

  The SAP error message R1661, "The standard teletex number must not be deleted," typically occurs in the context of maintaining customer or vendor master data, particularly when dealing with communication details such as teletex numbers.
  Cause:
  This error arises when a user attempts to delete or modify the standard teletex number associated with a customer or vendor record. In SAP, the standard teletex number is considered a critical piece of information for communication purposes, and the system enforces rules to prevent its deletion to ensure data integrity and proper communication channels.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check the Teletex Number: Ensure that you are not trying to delete the standard teletex number. If you need to change it, consider updating it instead of deleting it.
  
  
  Review User Permissions: Ensure that you have the necessary permissions to modify the customer or vendor master data. Sometimes, restrictions may prevent changes to certain fields.
  
  
  Use Alternative Communication Methods: If the teletex number is no longer valid or needed, consider using alternative communication methods (like email or fax) and update those fields instead.
  
  
  Consult with Your SAP Administrator: If you believe that the teletex number should be deleted or modified, consult with your SAP administrator or support team. They may need to adjust the configuration or provide guidance on how to handle the situation.
  
  
  Check for Customizations: If your organization has custom developments or enhancements in place, check if any custom logic is enforcing this restriction.
  
  
  Related Information:
  
  Transaction Codes: The error may occur in transactions like XD02 (Change Customer), VD02 (Change Vendor), or similar transactions where master data is maintained.
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message. SAP frequently releases notes that may provide additional context or solutions.
  Documentation: Review SAP documentation related to customer and vendor master data management for best practices and guidelines.
  
  If the issue persists after following these steps, it may be beneficial to reach out to SAP support for further assistance.