How To Fix R1659 - Address incomplete; enter the city or the P.O. box

SAP Error Message - Details

• Message type: E = Error

• Message class: R1 - Business Partner Messages from S_BUPA_GENERAL

• Message number: 659

• Message text: Address incomplete; enter the city or the P.O. box

What causes this issue?

With addresses of consumers you must enter either a city or a P.O.box
as otherwise the address is not suitable for postal delivery.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message R1659 - Address incomplete; enter the city or the P.O. box ?

  The SAP error message R1659, which states "Address incomplete; enter the city or the P.O. box," typically occurs when the address information provided in a transaction or master data record is missing critical components, specifically the city or P.O. box details. This error can arise in various SAP modules, such as Sales and Distribution (SD), Materials Management (MM), or Customer Relationship Management (CRM), where complete address information is essential for processing transactions.
  Cause:
  
  Incomplete Address Data: The address fields in the relevant master data (e.g., customer, vendor, or shipping address) are not fully populated. Specifically, the city or P.O. box field is empty.
  Data Entry Errors: During data entry, the user may have overlooked filling in the required fields.
  Integration Issues: If the address data is being pulled from an external system, there may be issues with data synchronization or mapping.
  
  Solution:
  
  Check Address Fields: Go to the relevant master data record (e.g., customer or vendor) and ensure that all required address fields are filled out, particularly the city or P.O. box.
  Update the Record: If the city or P.O. box is missing, enter the necessary information and save the record.
  Validation: After updating the address, try to reprocess the transaction that triggered the error to see if it resolves the issue.
  Data Quality Checks: Implement data validation checks to ensure that all required fields are filled out during data entry to prevent this error in the future.
  Consult Documentation: Refer to SAP documentation or your organization's guidelines for address formatting and requirements.
  
  Related Information:
  
  Address Format: Ensure that the address follows the required format as per your organization's standards or local postal regulations.
  User Training: Provide training for users on the importance of complete address data and how to enter it correctly in the system.
  SAP Notes: Check SAP Notes or the SAP Support Portal for any specific notes related to this error message, as there may be updates or patches that address known issues.
  Transaction Codes: Familiarize yourself with relevant transaction codes (e.g., XD01 for customer creation, XK01 for vendor creation) where address data is entered.
  
  By ensuring that all required address fields are filled out correctly, you can avoid encountering the R1659 error in SAP.