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Message type: E = Error
Message class: >R -
Message number: 037
Message text: No open down paymt request for billing doc. &1 can be offset against rev.
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>R037
- No open down paymt request for billing doc. &1 can be offset against rev. ?The SAP error message R037 indicates that there is no open down payment request available for the billing document specified in the message. This typically occurs in scenarios where a billing document is being processed, but the system cannot find a corresponding down payment request that can be offset against the revenue.
Cause:
- No Down Payment Request Exists: The billing document does not have an associated down payment request that is open and available for offsetting.
- Incorrect Document Status: The down payment request may have already been settled or cleared, making it unavailable for the billing document.
- Document Type Mismatch: The billing document type may not be configured to allow down payment processing.
- Configuration Issues: There may be issues with the configuration of the down payment process in the system.
Solution:
- Check Down Payment Requests: Verify if there are any open down payment requests associated with the billing document. You can do this by checking the relevant customer account or using transaction codes like FBL5N (Customer Line Item Display).
- Create a Down Payment Request: If no down payment request exists, you may need to create one. This can be done using transaction F-29 (Down Payment Request).
- Review Document Status: Ensure that the down payment request is still open and has not been cleared or settled.
- Check Configuration: Review the configuration settings for down payments in the SAP system. This includes checking the settings in the relevant financial document types and ensuring that they are set up to allow down payment processing.
- Consult Documentation: Refer to SAP documentation or help resources for specific details on handling down payments and billing documents.
Related Information:
If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in financial processes within SAP.
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