How To Fix QY013 - Status " &1 " was reset

SAP Error Message - Details

• Message type: E = Error

• Message class: QY - QM: Sample management

• Message number: 013

• Message text: Status " &1 " was reset

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message QY013 - Status " &1 " was reset ?

  The SAP error message QY013, which states "Status '&1' was reset," typically relates to the status management of a quality notification or a quality management process within SAP. This message indicates that a specific status of a quality notification has been reset, which can occur due to various reasons.
  Causes:
  
  Manual Intervention: A user may have manually reset the status of the quality notification, either intentionally or accidentally.
  System Configuration: Certain configurations in the quality management module may allow for status resets under specific conditions.
  Workflow Issues: If there are issues with the workflow or process that manages quality notifications, it may lead to unexpected status changes.
  Authorization Issues: Users without the proper authorization may inadvertently cause status resets if they are allowed to perform actions that affect the notification status.
  
  Solutions:
  
  Check User Actions: Review the actions taken by users on the quality notification to determine if the reset was intentional. This can often be found in the change log of the notification.
  Review Configuration: Check the configuration settings in the quality management module to ensure that the status management is set up correctly and that there are no unintended settings that allow for status resets.
  Audit Workflow: If a workflow is involved, audit the workflow settings and logs to identify any issues that may have caused the status to reset.
  Authorization Review: Ensure that users have the appropriate authorizations and that there are no gaps that could lead to unauthorized status changes.
  Consult Documentation: Refer to SAP documentation or support notes related to quality notifications and status management for any known issues or additional guidance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as QM01 (Create Quality Notification), QM02 (Change Quality Notification), and QM03 (Display Quality Notification) to manage notifications effectively.
  SAP Notes: Check SAP Notes for any known issues or patches related to the QY013 error message.
  Training: Consider training for users involved in quality management processes to minimize the risk of accidental status changes.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.