How To Fix QV021 - Error & has occurred sending a mail (-> long text)

QV021 - Overview

• Message type: E = Error

• Message class: QV - QM usage decisions

• Message number: 021

• Message text: Error & has occurred sending a mail (-> long text)

What causes this issue?

Error &V1& calling SO_OBJECT_SEND module.
The corresponding error is listed below.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error 1 : Active user &V2& does not exist
Error 2 : Mail component does not exist
Error 3 : Folder &V2& does not exist
Error 4 : You have no authorization for folder &V2&
Error 5 : Forwarder &V2& does not exist
Error 6 : Message does not exist
Error 7 : Object &V2& does not exist
Error 8 : Mail could not be sent
Error 9 : You have no authorization for object &V2&
Error 10: Object type &V2& does not exist
Error 11: You have no authorization for this operation
Error 12: Sender &V2& does not exist
Error 13: Parameter error &V2&
Error 14: Substitute not active
Error 15: Substitute not defined
Error 16: User &V2& does not exist
Error 17: Return code &V2& has occurred

System Response

Mail could not be sent.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QV021 - Error & has occurred sending a mail (-> long text) ?

  The SAP error message QV021 typically indicates that there was an issue when attempting to send an email from the SAP system. This error can arise due to various reasons, and understanding the cause is essential for troubleshooting. Here are some common causes, potential solutions, and related information:
  Causes:
  
  
  SMTP 
  Configuration Issues: The Simple Mail Transfer Protocol (SMTP) settings in the SAP system may not be configured correctly. This includes incorrect server addresses, ports, or authentication settings.
  
  
  Network Issues: There may be network connectivity problems preventing the SAP system from reaching the email server.
  
  
  Authorization Issues: The user or the system may not have the necessary permissions to send emails.
  
  
  Email Format Issues: The email content or format may not be compliant with the email server's requirements.
  
  
  Mail Server Issues: The email server itself may be down or experiencing issues.
  
  
  SAP Notes: There may be specific SAP Notes related to the version of SAP you are using