How To Fix QP621 - Control indicator and tolerance key are not compatible

SAP Error Message - Details

• Message type: E = Error

• Message class: QP - Message IDs for function module group QPAA

• Message number: 621

• Message text: Control indicator and tolerance key are not compatible

What causes this issue?

The control indicators of the characteristic are not compatible with
the tolerance key that was entered.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Cancel the function and check the control indicators of the
characteristic.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QP621 - Control indicator and tolerance key are not compatible ?

  The SAP error message QP621, which states "Control indicator and tolerance key are not compatible," typically occurs in the context of Quality Management (QM) when there is a mismatch between the control indicators and tolerance keys defined for a quality inspection characteristic.
  Cause:
  
  
  Incompatible Settings: The control indicator and tolerance key assigned to a characteristic in the inspection plan are not compatible. This can happen if:
  
  The control indicator is set to a type that does not allow the use of the specified tolerance key.
  The tolerance key is not suitable for the type of inspection characteristic (e.g., if it is a qualitative characteristic).
  
  
  
  Configuration Issues: There may be issues in the configuration of the quality management settings in the system, such as incorrect definitions of control indicators or tolerance keys.
  
  
  Master Data Issues: The master data for the material or inspection plan may not be set up correctly, leading to this incompatibility.
  
  
  Solution:
  
  
  Check Control Indicator and Tolerance Key:
  
  Go to the inspection characteristic in the inspection plan and verify the control indicator and tolerance key settings.
  Ensure that the control indicator is appropriate for the type of inspection characteristic you are using.
  
  
  
  Adjust Settings:
  
  If you find that the control indicator and tolerance key are indeed incompatible, you may need to change one of them to ensure compatibility. This may involve:
  
  Changing the control indicator to one that is compatible with the selected tolerance key.
  Modifying the tolerance key to one that is suitable for the control indicator.
  
  
  
  
  
  Review Configuration:
  
  Check the configuration settings in the Quality Management module to ensure that the control indicators and tolerance keys are defined correctly.
  You may need to consult with your SAP QM configuration team or refer to SAP documentation for guidance on the correct settings.
  
  
  
  Master Data Review:
  
  Review the master data for the material and ensure that all relevant quality management settings are correctly defined.
  
  
  
  Testing:
  
  After making changes, test the inspection plan to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Refer to SAP Help documentation for detailed information on control indicators and tolerance keys in the context of Quality Management.
  Transaction Codes: You may use transaction codes like QP01 (Create Inspection Plan), QP02 (Change Inspection Plan), and QP03 (Display Inspection Plan) to manage inspection plans and characteristics.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a consultant who specializes in SAP QM for further assistance.