How To Fix QM691 - Return delivery not created:Material &1 is not present in purchase order

QM691 - Overview

• Message type: E = Error

• Message class: QM - Messages for quality notifications

• Message number: 691

• Message text: Return delivery not created:Material &1 is not present in purchase order

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message QM691 - Return delivery not created:Material &1 is not present in purchase order ?

  The SAP error message QM691, which states "Return delivery not created: Material &1 is not present in purchase order," typically occurs in the context of handling return deliveries in the Quality Management (QM) module. This error indicates that the material you are trying to return is not associated with the purchase order you are referencing.
  
  Cause:
  
  
  Material Not in Purchase Order: The material you are attempting to return does not exist in the specified purchase order. This could happen if:
  
  The material number is incorrect.
  The purchase order does not include the material.
  The material was received against a different purchase order.
  
  
  
  Incorrect Document Flow: The document flow may not be correctly established, meaning that the system cannot link the return delivery to the original purchase order.
  
  
  Status of Purchase Order: The purchase order may be in a status that does not allow for returns, such as being closed or completed.
  
  
  
  Solution:
  
  
  Verify Material and Purchase Order:
  
  Check the material