How To Fix QM689 - No items prepared for return delivery

QM689 - Overview

• Message type: E = Error

• Message class: QM - Messages for quality notifications

• Message number: 689

• Message text: No items prepared for return delivery

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message QM689 - No items prepared for return delivery ?

  The SAP error message QM689 "No items prepared for return delivery" typically occurs in the context of Quality Management (QM) and logistics processes when attempting to create a return delivery for materials that have not been properly set up for return. Here are the potential causes, solutions, and related information for this error:
  Causes:
  
  
  No Return Delivery Items: The most common cause is that there are no items in the delivery that are marked for return. This can happen if the items were not flagged correctly during the initial delivery process.
  
  
  Incorrect Document Status: The document status of the delivery may not allow for a return. For example, if the delivery has already been completed or canceled, it may not be eligible for a return.
  
  
  Quality Inspection Status: If the items are subject to quality inspection and have not been released or cleared, they may not be available for return.
  
  
  
  Configuration Issues: There may be