How To Fix QM223 - Customer returns order &1 is already assigned to the notification

SAP Error Message - Details

• Message type: E = Error

• Message class: QM - Messages for quality notifications

• Message number: 223

• Message text: Customer returns order &1 is already assigned to the notification

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message QM223 - Customer returns order &1 is already assigned to the notification ?

  The SAP error message QM223 indicates that a customer returns order (or a similar document) is already assigned to a notification in the Quality Management (QM) module. This typically occurs when you attempt to assign a customer returns order to a notification that has already been linked to that order.
  Cause:
  
  Duplicate Assignment: The customer returns order is already linked to a notification, and you are trying to link it again.
  Incorrect Notification: You may be trying to assign the wrong notification to the customer returns order.
  System Configuration: There may be specific configurations or settings in the system that prevent multiple assignments.
  
  Solution:
  
  
  Check Existing Assignments: 
  
  Go to the notification in question and check if the customer returns order is already assigned. You can do this by navigating to the relevant notification and looking for the assignment details.
  
  
  
  Use the Correct Notification: 
  
  Ensure that you are using the correct notification for the assignment. If the order is already linked to another notification, you may need to unlink it from that notification first.
  
  
  
  Unlink the Order: 
  
  If you need to reassign the customer returns order to a different notification, you may need to first remove the existing assignment. This can usually be done in the notification details.
  
  
  
  Consult Documentation: 
  
  Review SAP documentation or help files related to QM notifications and customer returns orders for specific steps on how to manage assignments.
  
  
  
  Check User Authorizations: 
  
  Ensure that you have the necessary authorizations to make changes to notifications and assignments.
  
  
  
  Contact SAP Support: 
  
  If the issue persists and you cannot resolve it, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  
  
  Related Information:
  
  SAP QM Module: Understanding how the Quality Management module works, especially in relation to notifications and customer returns, can help in troubleshooting.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as QM01 (Create Quality Notification), QM02 (Change Quality Notification), and QM03 (Display Quality Notification).
  SAP Notes: Search for SAP Notes related to QM223 for any specific fixes or updates that may address this issue.
  
  By following these steps, you should be able to resolve the error message QM223 and successfully manage the assignment of customer returns orders to notifications in SAP.