How To Fix QM220 - **************** Advanced Returns Within Q Notification *****************

SAP Error Message - Details

• Message type: E = Error

• Message class: QM - Messages for quality notifications

• Message number: 220

• Message text: **************** Advanced Returns Within Q Notification *****************

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message QM220 - **************** Advanced Returns Within Q Notification ***************** ?

  The SAP error message QM220, which states "Advanced Returns Within Q Notification," typically occurs in the context of Quality Management (QM) when there are issues related to the processing of quality notifications, particularly in the area of returns or rejections of materials.
  Cause:
  The error can arise due to several reasons, including:
  
  Incorrect Notification Type: The type of quality notification being used may not support advanced returns.
  Configuration Issues: There may be configuration settings in the Quality Management module that are not set up correctly for handling returns.
  Missing Data: Required fields or data may be missing in the quality notification, preventing the system from processing the return.
  Authorization Issues: The user may not have the necessary permissions to perform the action related to the quality notification.
  Status of the Notification: The status of the quality notification may not allow for the action being attempted (e.g., it may be closed or completed).
  
  Solution:
  To resolve the QM220 error, consider the following steps:
  
  
  Check Notification Type: Ensure that the notification type you are using is appropriate for advanced returns. You may need to consult with your SAP QM configuration team to verify this.
  
  
  Review Configuration: Check the configuration settings in the Quality Management module to ensure that they are set up correctly for handling returns. This may involve reviewing the settings for quality notifications and return processes.
  
  
  Complete Required Fields: Ensure that all required fields in the quality notification are filled out correctly. This includes checking for any mandatory data that may be missing.
  
  
  Verify User Authorizations: Confirm that the user attempting to process the return has the necessary authorizations to perform the action. This may involve checking user roles and permissions in the SAP system.
  
  
  Check Notification Status: Review the status of the quality notification to ensure it is in a state that allows for the action you are trying to perform. If the notification is closed or completed, you may need to reopen it or create a new notification.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for additional guidance on handling quality notifications and returns.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Quality Management Documentation: Review SAP's official documentation on Quality Management processes, particularly those related to notifications and returns.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the QM220 error and implement a solution to resolve it.