How To Fix QM170 - Action was canceled by the user

SAP Error Message - Details

• Message type: E = Error

• Message class: QM - Messages for quality notifications

• Message number: 170

• Message text: Action was canceled by the user

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message QM170 - Action was canceled by the user ?

  The SAP error message QM170, which states "Action was canceled by the user," typically occurs in the Quality Management (QM) module when a user cancels an action that is being processed. This can happen in various scenarios, such as during the processing of inspection lots, quality notifications, or other QM-related transactions.
  Causes:
  
  User Intervention: The most straightforward cause is that the user manually canceled the action, either intentionally or accidentally.
  System Timeout: If the system times out during a process, it may lead to the cancellation of the action.
  User Authorization: The user may not have the necessary authorizations to complete the action, leading to a cancellation.
  Technical Issues: There could be underlying technical issues, such as network problems or system errors, that cause the action to be canceled.
  
  Solutions:
  
  Re-attempt the Action: If the cancellation was accidental, simply re-attempt the action.
  Check User Authorizations: Ensure that the user has the necessary permissions to perform the action. This may involve checking roles and authorizations in the SAP system.
  Review System Logs: Check the system logs (transaction SLG1) for any related error messages or warnings that could provide more context on why the action was canceled.
  Consult with IT Support: If the issue persists, it may be necessary to consult with your IT support team or SAP Basis team to investigate any technical issues or system configurations that may be causing the problem.
  Training and Documentation: Ensure that users are adequately trained on the processes and understand how to navigate the system to avoid accidental cancellations.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in the QM module, such as QA32 (Display Inspection Lot), QA01 (Create Quality Notification), etc.
  SAP Notes: Check for any SAP Notes related to QM170 for specific patches or updates that may address known issues.
  User Manuals: Refer to user manuals or documentation for the QM module to understand the processes better and avoid common pitfalls.
  
  If the problem continues after trying the above solutions, it may be beneficial to escalate the issue to SAP support for further assistance.