How To Fix QM032 - Item number &2 does not exist for sales order &1

SAP Error Message - Details

• Message type: E = Error

• Message class: QM - Messages for quality notifications

• Message number: 032

• Message text: Item number &2 does not exist for sales order &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message QM032 - Item number &2 does not exist for sales order &1 ?

  The SAP error message QM032, which states "Item number &2 does not exist for sales order &1," typically occurs in the context of Quality Management (QM) when you are trying to perform a quality inspection or related activity for a sales order item that the system cannot find. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Incorrect Item Number: The item number specified in the transaction does not exist in the sales order. This could be due to a typo or an incorrect reference.
  Sales Order Not Created: The sales order itself may not have been created or may have been deleted.
  Item Not Relevant for QM: The item in question may not be set up for quality management processes, meaning it is not relevant for inspection.
  Document Status: The sales order may be in a status that does not allow for quality management activities (e.g., it may be closed or completed).
  Data Synchronization Issues: There may be issues with data synchronization between different modules or systems, leading to discrepancies.
  
  Solutions:
  
  
  Verify Sales Order and Item Number:
  
  Check the sales order number and item number for accuracy. Ensure that the item exists in the sales order.
  Use transaction codes like VA03 (Display Sales Order) to confirm the details.
  
  
  
  Check Item Configuration:
  
  Ensure that the item is configured correctly for quality management. This includes checking the material master data and ensuring that the QM view is maintained.
  
  
  
  Review Document Status:
  
  Check the status of the sales order to ensure it is open and available for processing. If it is closed, you may need to reopen it or create a new order.
  
  
  
  Inspect QM Settings:
  
  Review the quality management settings in the system to ensure that the item is set up for inspection. This includes checking the inspection type and relevant settings in the material master.
  
  
  
  Consult with IT Support:
  
  If the issue persists, consult with your SAP support team or IT department to investigate any potential data synchronization issues or system errors.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA03 (Display Sales Order), MM03 (Display Material), and QM01 (Create Quality Notification).
  SAP Notes: Check for any SAP Notes related to this error message in the SAP Support Portal, as there may be specific patches or updates that address known issues.
  Documentation: Review SAP documentation on Quality Management processes to ensure compliance with best practices and system configurations.
  
  By following these steps, you should be able to identify the root cause of the QM032 error and implement the necessary solutions to resolve it.