How To Fix QM023 - Delivery &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: QM - Messages for quality notifications

• Message number: 023

• Message text: Delivery &1 does not exist

What causes this issue?

You have specified the number &v1& for the
<DS:GLOS.delivery>delivery</>. This delivery, however, does not exist.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check your input and correct it if necessary.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QM023 - Delivery &1 does not exist ?

  The SAP error message QM023 ("Delivery &1 does not exist") typically occurs in the context of Quality Management (QM) when you are trying to create or process a quality notification or inspection lot that references a delivery document that the system cannot find. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Non-Existent Delivery: The delivery number referenced in the transaction does not exist in the system. This could be due to a typo or because the delivery was deleted or not created.
  Incorrect Document Type: The document type of the delivery may not be compatible with the quality management process you are trying to execute.
  Authorization Issues: The user may not have the necessary authorizations to view or process the delivery.
  Data Inconsistencies: There may be inconsistencies in the database or issues with the data synchronization between different modules.
  
  Solutions:
  
  Verify Delivery Number: Check the delivery number you are using to ensure it is correct. You can do this by navigating to the delivery document in the system (e.g., using transaction code VL03N).
  Check Document Status: Ensure that the delivery is in a status that allows for quality management processing. If the delivery has been canceled or is in a completed status, it may not be available for further processing.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the delivery document. You may need to consult with your SAP security team.
  Check for Deletions: If the delivery was recently deleted, you may need to recreate it or check with your logistics team to understand the reason for its deletion.
  Consult Logs: Check the application logs (transaction SLG1) for any additional error messages or information that might provide more context about the issue.
  Data Consistency Check: If you suspect data inconsistencies, you may need to run consistency checks or consult with your SAP Basis team to ensure that the database is functioning correctly.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VL03N (Display Outbound Delivery), QM01 (Create Quality Notification), and QM02 (Change Quality Notification).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for QM023 in the SAP Support Portal.
  Documentation: Review SAP documentation related to Quality Management and delivery processing to ensure that you are following the correct procedures.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.