How To Fix QM019 - Enter both the order number and operation

SAP Error Message - Details

• Message type: E = Error

• Message class: QM - Messages for quality notifications

• Message number: 019

• Message text: Enter both the order number and operation

What causes this issue?

You have entered an order but no operation.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter the operation as well as the order number.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QM019 - Enter both the order number and operation ?

  The SAP error message QM019 ("Enter both the order number and operation") typically occurs in the Quality Management (QM) module when you are trying to create or process a quality notification or inspection lot without providing the necessary details for the order number and operation. This error indicates that the system requires both pieces of information to proceed.
  Cause:
  
  Missing Information: The order number and operation fields are either left blank or not filled in correctly.
  Incorrect Transaction: You may be in a transaction that requires these fields but are not in the correct context to provide them.
  Configuration Issues: There may be configuration settings in the QM module that require these fields to be mandatory.
  
  Solution:
  
  
  Enter Required Information: Ensure that you fill in both the order number and the operation fields in the relevant transaction screen. 
  
  Order Number: This is typically the production order or maintenance order related to the inspection.
  Operation: This refers to the specific operation within the order that you are inspecting or processing.
  
  
  
  Check Transaction Context: Make sure you are in the correct transaction that requires these fields. If you are unsure, refer to the SAP documentation or consult with your SAP administrator.
  
  
  Review Configuration: If you believe that the fields should not be mandatory, check with your SAP configuration team to see if there are settings that can be adjusted.
  
  
  User Training: Ensure that users are trained on the importance of entering both fields when required, to avoid this error in the future.
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP Help Portal for detailed information on the QM module and specific transactions.
  Transaction Codes: Familiarize yourself with relevant transaction codes in the QM module, such as:
  
  QA01: Create Quality Notification
  QA02: Change Quality Notification
  QA03: Display Quality Notification
  
  
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may address the issue.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.