How To Fix QM020 - The combination of sales order and delivery is not allowed

QM020 - Overview

• Message type: E = Error

• Message class: QM - Messages for quality notifications

• Message number: 020

• Message text: The combination of sales order and delivery is not allowed

What causes this issue?

You can access the quality notification on the basis of a sales order
or a delivery. Since you specified both numbers, the system checks
whether the sales order number corresponds to the sales order in the
delivery.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Delete either the sales order number or the delivery number.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QM020 - The combination of sales order and delivery is not allowed ?

  The SAP error message QM020, which states "The combination of sales order and delivery is not allowed," typically occurs in the context of Quality Management (QM) when there is an issue with the relationship between a sales order and its associated delivery. This error can arise due to several reasons, and understanding the cause is essential for finding a solution.
  Causes of QM020 Error
  
  
  Incorrect Sales Order and Delivery Link: The sales order may not be correctly linked to the delivery. This can happen if the delivery is created for a different sales order or if the sales order has been changed or deleted.
  
  
  Quality Inspection Settings: The quality inspection settings for the material or the sales order may not allow for the delivery to be processed. This can include settings related to inspection types or the status of the inspection lot.
  
  
  Delivery Status: The delivery may be in a status that does not