How To Fix QIE_INSP_DOCUMENT020 - Sample or item &1 is already locked

SAP Error Message - Details

• Message type: E = Error

• Message class: QIE_INSP_DOCUMENT -

• Message number: 020

• Message text: Sample or item &1 is already locked

What causes this issue?

When an inspection document is locked, the system also attempts to lock
all dependent samples and items. However, the sample or item &V1& cannot
be locked, as it is currently blocked by another user or process.

System Response

The sample or item &V1& cannot be changed for the time being.
The inspection document can only be cancelled or deleted once all
dependent samples and items have been locked by the inspection document.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QIE_INSP_DOCUMENT020 - Sample or item &1 is already locked ?

  The SAP error message QIE_INSP_DOCUMENT020 indicates that a sample or item is already locked in the system, which prevents further processing or modifications. This typically occurs in the context of quality management (QM) processes, where inspection documents or samples are being managed.
  Cause:
  
  Concurrent Access: Another user or process is currently accessing or modifying the same inspection document or sample.
  Incomplete Processing: A previous transaction involving the sample or item may not have been completed, leaving it in a locked state.
  System Configuration: Certain configurations or settings in the SAP system may lead to locking issues, especially if multiple users are working on the same data.
  
  Solution:
  
  Check Lock Entries: Use transaction code SM12 to check for lock entries related to the specific sample or item. You can identify the user or process that is holding the lock.
  Wait and Retry: If another user is working on the item, you may need to wait until they complete their transaction and release the lock.
  Unlock Manually: If you determine that the lock is no longer valid (e.g., the user has logged off unexpectedly), you can manually delete the lock entry in SM12. However, this should be done with caution and typically requires appropriate authorizations.
  Review Process Flow: Ensure that the process flow for handling inspection documents is being followed correctly to avoid leaving items in a locked state.
  Consult with IT Support: If the issue persists, it may be necessary to consult with your SAP Basis or IT support team to investigate further, especially if it appears to be a systemic issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as QA32 (for managing inspection lots), QA03 (to display inspection documents), and SM12 (to manage lock entries).
  User Authorizations: Ensure that users have the appropriate authorizations to access and modify inspection documents.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or bugs related to this error message.
  Documentation: Review SAP documentation or help files related to Quality Management processes for best practices in managing inspection documents and samples.
  
  By following these steps, you should be able to resolve the locking issue associated with the error message QIE_INSP_DOCUMENT020.