How To Fix QG_ARC023 - ILM action data destruction is not supported


SAP Error Message - Details

  • Message type: E = Error

  • Message class: QG_ARC - QM: Inspection Lot Archiving

  • Message number: 023

  • Message text: ILM action data destruction is not supported

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message QG_ARC023 - ILM action data destruction is not supported ?

    The SAP error message QG_ARC023 indicates that an Information Lifecycle Management (ILM) action for data destruction is not supported for the specific data or object you are trying to process. This error typically arises in the context of managing data retention and destruction in compliance with legal and regulatory requirements.

    Cause:

    1. Unsupported Object Type: The data object you are trying to delete may not be configured for ILM data destruction. Not all data types or objects are eligible for destruction under ILM.
    2. Configuration Issues: The ILM configuration may not be set up correctly for the specific data object. This could include missing ILM policies or incorrect settings.
    3. Data Status: The data you are trying to delete may be in a status that does not allow for destruction. For example, if the data is still in use or has dependencies, it may not be eligible for deletion.
    4. Authorization Issues: The user attempting to perform the action may not have the necessary authorizations to execute the ILM action.

    Solution:

    1. Check Object Eligibility: Verify if the data object you are trying to delete is eligible for ILM data destruction. Consult the SAP documentation or your system administrator to confirm this.
    2. Review ILM Configuration: Ensure that the ILM policies are correctly configured for the data object. This includes checking the ILM settings in the relevant customizing transactions (e.g., ILM Policy Management).
    3. Data Status Verification: Check the status of the data you are trying to delete. If it is still in use or has dependencies, you may need to resolve those issues before attempting destruction.
    4. Authorization Check: Ensure that the user has the necessary authorizations to perform the ILM action. This may involve checking user roles and permissions in the SAP system.
    5. Consult SAP Notes: Look for any relevant SAP Notes or updates that may address this specific error message. SAP frequently releases updates and patches that may resolve known issues.

    Related Information:

    • ILM Documentation: Review the official SAP documentation on Information Lifecycle Management for detailed guidance on configuring and managing ILM policies.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
    • SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, especially if you suspect it may be a bug or require deeper technical investigation.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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