How To Fix QG765 - Statistic update for inspection results is switched off

SAP Error Message - Details

• Message type: E = Error

• Message class: QG - QM: Evaluation of inspection results

• Message number: 765

• Message text: Statistic update for inspection results is switched off

What causes this issue?

Statistic update for inspection results is switched off.

System Response

The system has identified that results data is required for the info
structures that have been entered. However, no update is switched on or
has been activated.
No data is summarized.

How to fix this error?

First check in Customizing for the Logistics Information System whether
the update for the inspection result info structure is activated, and
switch it on if necessary.
If this message appears again, there may not be any update rules that
can be called by the "Quality Management" (05) for this info structure.
With the function "Update groups for info structures", check the update
groups that are used to update this info structure. Then check whether
these update groups are supplied by Quality Management.
You can find update group entries for "inspection results" in table
TQ55, fields 'STAFO_RALL' and STAFL_RQUN'.
You can find more information on the Quality Information System in the
Implementation Guide (IMG) sections "Logistics Information System" and
"Quality Information System".

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QG765 - Statistic update for inspection results is switched off ?

  The SAP error message QG765, which states "Statistic update for inspection results is switched off," typically occurs in the context of Quality Management (QM) in SAP. This message indicates that the system is not set to perform statistical updates for inspection results, which can affect quality control processes.
  Cause:
  The primary cause of this error message is that the statistical update feature for inspection results has been disabled in the system settings. This can happen due to various reasons, such as:
  
  Configuration Settings: The configuration for the quality inspection process may not have the statistical update enabled.
  Material Master Settings: The material master record may not be set up to allow statistical updates for the relevant inspection type.
  Quality Management Settings: The quality management settings in the system may not be configured to allow for statistical evaluations.
  
  Solution:
  To resolve the QG765 error, you can follow these steps:
  
  
  Check Configuration Settings:
  
  Go to the SAP Easy Access screen and navigate to the Quality Management configuration settings.
  Check the settings for the relevant inspection type and ensure that the statistical update is enabled.
  
  
  
  Review Material Master:
  
  Access the material master record for the relevant material.
  Check the Quality Management view and ensure that the statistical process control (SPC) settings are correctly configured to allow for statistical updates.
  
  
  
  Quality Management Settings:
  
  Ensure that the overall quality management settings in the system are configured to allow for statistical updates.
  You may need to consult with your SAP QM consultant or system administrator to verify these settings.
  
  
  
  Transaction Codes:
  
  Use transaction codes like OMQ1 (for inspection types) and MM02 (to change material master) to check and modify the necessary settings.
  
  
  
  Testing:
  
  After making the necessary changes, perform a test inspection to verify that the statistical update is now functioning correctly.
  
  
  
  Related Information:
  
  Documentation: Refer to SAP Help documentation for Quality Management to understand the implications of enabling or disabling statistical updates.
  User Roles: Ensure that the user has the necessary authorizations to make changes to the configuration settings.
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions related to this error message.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a qualified SAP consultant for further assistance.