How To Fix QG763 - The update for info structure & is not active

SAP Error Message - Details

• Message type: E = Error

• Message class: QG - QM: Evaluation of inspection results

• Message number: 763

• Message text: The update for info structure & is not active

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message QG763 - The update for info structure & is not active ?

  The SAP error message QG763 indicates that the update for a specific information structure is not active. This typically occurs in the context of SAP's Logistics Information System (LIS) or other reporting tools where data is collected and stored in information structures for analysis and reporting.
  Cause:
  
  Inactive Update: The most common cause of this error is that the update for the specified information structure has not been activated. This can happen if the information structure was newly created or if it was deactivated for some reason.
  Configuration Issues: There may be configuration issues in the system that prevent the update from being activated.
  Missing Authorizations: Sometimes, the user may not have the necessary authorizations to activate the update for the information structure.
  
  Solution:
  
  
  Activate the Update:
  
  Go to the transaction code OLI3 (for LIS) or SIS (for Sales Information System).
  Navigate to the relevant information structure.
  Check if the update is active. If it is not, activate it.
  Ensure that the necessary settings are configured correctly.
  
  
  
  Check Configuration:
  
  Review the configuration settings for the information structure in the relevant customizing transactions (e.g., SPRO).
  Ensure that all necessary data sources and update rules are correctly defined.
  
  
  
  User Authorizations:
  
  Verify that the user has the necessary authorizations to perform updates on the information structure.
  If needed, consult with your SAP security team to ensure that the user roles are correctly assigned.
  
  
  
  Rebuild the Information Structure:
  
  If the issue persists, consider rebuilding the information structure. This can be done by deleting and recreating the structure, but be cautious as this may lead to data loss.
  
  
  
  Check for Notes and Patches:
  
  Sometimes, SAP releases notes or patches that address specific issues. Check the SAP Support Portal for any relevant notes related to the error message QG763.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OLI3, SIS, and SPRO for configuration and activation tasks.
  SAP Documentation: Refer to SAP Help documentation for detailed guidance on managing information structures and updates.
  SAP Community: Engage with the SAP Community forums for insights and solutions shared by other users who may have encountered similar issues.
  
  By following these steps, you should be able to resolve the error message QG763 and ensure that the update for the information structure is active.