How To Fix QG730 - Internal error during posting of the usage decision

SAP Error Message - Details

• Message type: E = Error

• Message class: QG - QM: Evaluation of inspection results

• Message number: 730

• Message text: Internal error during posting of the usage decision

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message QG730 - Internal error during posting of the usage decision ?

  The SAP error message QG730, which indicates an "Internal error during posting of the usage decision," typically occurs in the Quality Management (QM) module when there is an issue with the posting of a usage decision (UD) for an inspection lot. This error can arise due to various reasons, including data inconsistencies, configuration issues, or system bugs.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data related to the inspection lot, such as missing or incorrect entries in the quality management tables.
  Configuration Issues: Incorrect configuration settings in the QM module can lead to errors during the posting process.
  Authorization Issues: The user may not have the necessary authorizations to perform the usage decision posting.
  System Bugs: There may be a bug in the SAP system or a specific version that is causing the error.
  Database Issues: Problems with the underlying database, such as locks or corruption, can also lead to this error.
  
  Solutions:
  
  
  Check for Data Inconsistencies:
  
  Review the inspection lot data for any missing or incorrect entries.
  Use transaction codes like QA32 or QA33 to analyze the inspection lot and its results.
  
  
  
  Review Configuration Settings:
  
  Ensure that the QM configuration is set up correctly. Check the settings for usage decision types and inspection characteristics.
  Use transaction code SPRO to access the configuration settings.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to perform the usage decision. Check the user roles and authorizations in transaction SU53.
  
  
  
  System Logs and Dumps:
  
  Check the system logs (transaction SM21) and short dumps (transaction ST22) for any related error messages that can provide more context about the issue.
  
  
  
  SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant logs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as QA32 (Display Inspection Lot), QA33 (Display Results Recording), and QA11 (Usage Decision).
  Documentation: Review SAP documentation related to Quality Management and usage decisions for best practices and troubleshooting tips.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the QG730 error and implement an appropriate solution.