How To Fix QG312 - Processing was terminated

SAP Error Message - Details

• Message type: E = Error

• Message class: QG - QM: Evaluation of inspection results

• Message number: 312

• Message text: Processing was terminated

What causes this issue?

You either canceled processing or did not mark any characteristics.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QG312 - Processing was terminated ?

  The SAP error message QG312, which states "Processing was terminated," typically occurs in the context of quality management processes, particularly when dealing with quality notifications or inspections. This error can arise due to various reasons, including configuration issues, data inconsistencies, or system errors.
  Possible Causes:
  
  Data Inconsistencies: There may be missing or incorrect data in the quality notification or inspection lot.
  Configuration Issues: The quality management module may not be properly configured, leading to processing errors.
  Authorization Issues: The user may not have the necessary authorizations to perform the action.
  System Errors: There could be a temporary system issue or bug that is causing the processing to terminate.
  Missing Master Data: Required master data (like material master, vendor master, etc.) may be incomplete or missing.
  
  Solutions:
  
  
  Check Data Consistency:
  
  Review the quality notification or inspection lot for any missing or incorrect data.
  Ensure that all required fields are filled out correctly.
  
  
  
  Review Configuration:
  
  Check the configuration settings in the Quality Management module to ensure they are set up correctly.
  Consult with your SAP Basis or QM consultant to verify that the settings align with your business processes.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to perform the action that triggered the error.
  If needed, consult with your security team to review and adjust user roles.
  
  
  
  System Logs:
  
  Check the system logs (transaction codes like SLG1) for any additional error messages or warnings that could provide more context about the issue.
  Look for any short dumps (transaction code ST22) that might indicate a more serious underlying problem.
  
  
  
  Reprocessing:
  
  If the error occurred during a batch process, try reprocessing the affected items after addressing any identified issues.
  
  
  
  SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be patches or updates available that resolve known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any logs or screenshots.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as QA32 (for inspection lots), QM01 (for quality notifications), and others that may be related to your specific issue.
  Documentation: Review SAP documentation related to Quality Management for best practices and troubleshooting tips.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the QG312 error and implement a solution to resolve it.