How To Fix QF104 - You require additional authorizations to change defects

SAP Error Message - Details

• Message type: E = Error

• Message class: QF - Defects Recording

• Message number: 104

• Message text: You require additional authorizations to change defects

What causes this issue?

You tried to change a defect, but you do not have authorization for one
or more of the following:
Defect category: &v1&
Plant: &v2&
Work center: &v3&

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

The defect is not changed.

How to fix this error?

Obtain all required authorizations for changing the defect and try
again.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QF104 - You require additional authorizations to change defects ?

  The SAP error message QF104, which states "You require additional authorizations to change defects," typically indicates that the user does not have the necessary permissions to modify defect records in the Quality Management (QM) module of SAP. This can occur in various scenarios, such as when trying to change the status of a defect, update defect details, or perform other related actions.
  Cause:
  
  Insufficient Authorizations: The user’s role does not include the necessary authorizations to change defect records.
  Role Configuration: The roles assigned to the user may not be properly configured to include the required transactions or object authorizations.
  Defect Status: The defect may be in a status that does not allow changes, depending on the workflow or business rules set up in the system.
  
  Solution:
  
  
  Check User Roles:
  
  Verify the roles assigned to the user in the SAP system. This can be done by navigating to the user management area (transaction code SU01).
  Ensure that the user has the appropriate roles that include authorization for defect management.
  
  
  
  Review Authorization Objects:
  
  Check the specific authorization objects related to defect management, such as Q_MCHB (for changing defects) and Q_MCHD (for defect handling).
  Use transaction code SU53 immediately after encountering the error to see which authorization was missing.
  
  
  
  Request Additional Authorizations:
  
  If the user lacks the necessary authorizations, they should contact their SAP security team or system administrator to request the required permissions.
  Provide details about the specific actions being attempted to help the security team understand the need for additional access.
  
  
  
  Check Defect Status:
  
  Ensure that the defect is in a status that allows changes. If the defect is closed or in a final status, it may not be possible to make changes without additional steps (like reopening the defect).
  
  
  
  Consult Documentation:
  
  Review any internal documentation or guidelines regarding defect management and user roles to ensure compliance with organizational policies.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  QA02: Change Quality Notification
  QA03: Display Quality Notification
  QM01: Create Quality Notification
  
  
  SAP Notes: Check for any SAP Notes related to authorization issues in the QM module, as they may provide additional insights or solutions.
  Training: Consider training sessions or workshops on SAP QM and user authorizations to better understand how to manage defects and the associated permissions.
  
  By following these steps, you should be able to resolve the QF104 error and gain the necessary access to manage defects in SAP.