How To Fix QF086 - Defect &2 locked by &1

SAP Error Message - Details

• Message type: E = Error

• Message class: QF - Defects Recording

• Message number: 086

• Message text: Defect &2 locked by &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message QF086 - Defect &2 locked by &1 ?

  The SAP error message QF086 "Defect &2 locked by &1" typically occurs in the context of Quality Management (QM) when a defect or quality notification is being accessed or modified. This error indicates that the defect (identified by &2) is currently locked by another user (identified by &1), preventing you from making changes or accessing the defect.
  Cause:
  
  Concurrent Access: Another user is currently editing or has locked the defect for processing.
  Session Timeout: A previous session may not have released the lock properly.
  System Issues: There may be issues with the SAP system that are causing locks to persist longer than expected.
  
  Solution:
  
  Wait and Retry: If another user is working on the defect, wait for them to finish and release the lock. You can try accessing the defect again after some time.
  Check Lock Entries: Use transaction code SM12 to check for lock entries. You can look for the user who is locking the defect and see if it is still active.
  Contact the User: If you identify the user who has locked the defect, you can reach out to them to see if they can release the lock.
  Release Lock: If necessary, and if you have the appropriate authorizations, you can delete the lock entry in SM12. However, this should be done with caution and typically as a last resort, as it may disrupt the other user's work.
  System Administration: If the issue persists, it may be necessary to involve your SAP Basis team to investigate any underlying system issues that may be causing locks to not be released properly.
  
  Related Information:
  
  Transaction Codes: 
  
  SM12: To view and manage lock entries.
  SM21: To check system logs for any related issues.
  SE11: To check the data dictionary for the relevant tables if needed.
  
  
  User Documentation: Refer to SAP Help documentation for Quality Management for more details on handling defects and notifications.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  Always ensure that you have the necessary permissions and follow your organization's protocols when dealing with locked entries in SAP.