How To Fix QF020 - Internal error determining the report category

SAP Error Message - Details

• Message type: E = Error

• Message class: QF - Defects Recording

• Message number: 020

• Message text: Internal error determining the report category

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message QF020 - Internal error determining the report category ?

  The SAP error message QF020, which states "Internal error determining the report category," typically occurs in the context of Quality Management (QM) within SAP. This error can arise due to various reasons, including configuration issues, data inconsistencies, or problems with the underlying program logic.
  Causes:
  
  
  Configuration Issues: Incorrect or incomplete configuration in the Quality Management module can lead to this error. This includes settings related to inspection types, report categories, or quality notifications.
  
  
  Data Inconsistencies: Missing or inconsistent data in the master data (like material master, vendor master, etc.) or transactional data can trigger this error.
  
  
  Program Logic Errors: There may be bugs or issues in the custom code or standard SAP programs that handle report category determination.
  
  
  Authorization Issues: Sometimes, lack of proper authorizations can prevent the system from accessing necessary data, leading to this error.
  
  
  System Bugs: Occasionally, this error can be due to bugs in the SAP system itself, especially if you are on an older version or have not applied the latest patches.
  
  
  Solutions:
  
  
  Check Configuration: Review the configuration settings in the Quality Management module. Ensure that all necessary settings for inspection types and report categories are correctly defined.
  
  
  Data Validation: Validate the master data and transactional data related to the quality processes. Ensure that all required fields are filled and that there are no inconsistencies.
  
  
  Debugging: If you have access to debugging tools, you can analyze the program logic to identify where the error is occurring. This may require the assistance of a developer or SAP support.
  
  
  Check Authorizations: Ensure that the user encountering the error has the necessary authorizations to access the relevant data.
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal. There may be specific notes addressing this error, including patches or workarounds.
  
  
  System Update: If the issue is due to a known bug, consider updating your SAP system to the latest version or applying the necessary patches.
  
  
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including transaction codes, user actions leading to the error, and any relevant logs.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in the QM module, such as QA32 (Inspection Lot Display) or QA01 (Create Quality Notification), as they may help in troubleshooting.
  Documentation: Review SAP documentation related to Quality Management for insights into proper configuration and usage.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the cause of the QF020 error in SAP.