How To Fix QE095 - The entry for key & & & is locked in the work list table

SAP Error Message - Details

• Message type: E = Error

• Message class: QE - RM-QSS Fehlertexte zur Ergebniserfassung

• Message number: 095

• Message text: The entry for key & & & is locked in the work list table

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message QE095 - The entry for key & & & is locked in the work list table ?

  The SAP error message QE095 indicates that an entry for a specific key in the work list table is locked. This typically occurs in the context of Quality Management (QM) or other modules where work lists are used to manage tasks or records.
  Cause:
  
  Concurrent Access: The most common cause of this error is that another user or process is currently accessing or modifying the same entry in the work list table. This can happen in multi-user environments where multiple users are trying to work on the same data simultaneously.
  Incomplete Transactions: If a previous transaction that involved the same entry was not completed properly (e.g., due to a system crash or user interruption), it may leave the entry in a locked state.
  Database Locks: Sometimes, database locks can occur due to long-running transactions or issues with the database itself.
  
  Solution:
  
  Wait and Retry: If the lock is due to another user, waiting for a short period and then retrying the operation may resolve the issue.
  Check for Active Sessions: Use transaction codes like SM12 (to check for locks) to see if there are any active sessions that are holding locks on the entry. If you find a session that is no longer active, you may need to delete the lock entry.
  Transaction Management: Ensure that all transactions are completed properly. If a transaction is interrupted, it may need to be rolled back or completed to release the lock.
  Database Administration: If the issue persists, it may require intervention from a database administrator to check for any underlying database issues that could be causing locks.
  System Logs: Check system logs for any related errors or warnings that could provide more context about the locking issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (to view and manage locks), SM21 (to view system logs), and ST22 (to check for dumps).
  User Roles and Authorizations: Ensure that users have the appropriate roles and authorizations to access and modify the entries in the work list.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  If the problem continues after trying the above solutions, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.