How To Fix QC327 - Only the first entry with source "Electronic certificate" is supported

SAP Error Message - Details

• Message type: E = Error

• Message class: QC - QM: Certificates

• Message number: 327

• Message text: Only the first entry with source "Electronic certificate" is supported

What causes this issue?

In table TQ73, there are several results data origins with data source
"Electronic certificate". However, the automatic data transfer from an
electronic certificate to an inspection lot can only occur for the
first entry in table TQ73.

How to fix this error?

Only maintain an entry with data source "Electronic certificate".

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QC327 - Only the first entry with source "Electronic certificate" is supported ?

  The SAP error message QC327, which states "Only the first entry with source 'Electronic certificate' is supported," typically occurs in the context of quality management and electronic certificates in SAP. This error indicates that the system has encountered multiple entries for electronic certificates, but it only supports processing the first one.
  Cause:
  
  
  Multiple Entries: The primary cause of this error is that there are multiple electronic certificate entries associated with a single quality inspection lot or material. SAP is designed to handle only the first entry for processing, leading to this error when it encounters additional entries.
  
  
  Configuration Issues: There may be configuration settings in the quality management module that are not set up correctly, leading to the system not being able to handle multiple electronic certificates.
  
  
  Data Integrity Issues: There could be data integrity issues in the database where multiple records are incorrectly linked to a single inspection lot or material.
  
  
  Solution:
  
  
  Review Electronic Certificates: Check the electronic certificates associated with the relevant inspection lot or material. Ensure that there is only one entry for the electronic certificate. If there are multiple entries, you may need to delete or consolidate them.
  
  
  Adjust Configuration: If the issue is related to configuration, review the settings in the Quality Management module to ensure that it is set up to handle electronic certificates correctly. Consult with your SAP administrator or a functional consultant for assistance.
  
  
  Data Cleanup: If there are data integrity issues, you may need to perform a cleanup of the database entries. This could involve deleting duplicate entries or correcting the links between inspection lots and electronic certificates.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to electronic certificates and quality management for any specific guidelines or updates that may address this issue.
  
  
  SAP Support: If the problem persists after trying the above solutions, consider reaching out to SAP support for further assistance. They may provide patches or additional guidance based on the specific version of SAP you are using.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates related to electronic certificates.
  Quality Management Module: Familiarize yourself with the functionalities and limitations of the Quality Management module in SAP, especially regarding electronic certificates.
  User Forums: Engage with SAP user forums or communities where similar issues may have been discussed, and solutions shared by other users.
  
  By following these steps, you should be able to resolve the QC327 error and ensure that your electronic certificates are processed correctly in SAP.