How To Fix QC328 - No suitable address has been specified for electronic cert. dispatch

QC328 - Overview

• Message type: E = Error

• Message class: QC - QM: Certificates

• Message number: 328

• Message text: No suitable address has been specified for electronic cert. dispatch

What causes this issue?

A valid recipient address with a corresponding partner role must be
maintained to send an electronic certificate. Therefore, you cannot
enter a freely-defined address or no address at all. Moreover, the
addressee must be defined in the partner settings for the IDoc
interface.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter a valid recipient address for the electronic certificate.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QC328 - No suitable address has been specified for electronic cert. dispatch ?

  The SAP error message QC328 "No suitable address has been specified for electronic cert. dispatch" typically occurs in the context of Quality Management (QM) when trying to dispatch electronic certificates, such as certificates of analysis (CoA) or other quality-related documents. This error indicates that the system cannot find a valid address to send the electronic certificate.
  Causes:
  
  Missing Address Data: The master data for the material or vendor may not have the necessary address information for electronic dispatch.
  Incorrect Configuration: The configuration settings for electronic dispatch in the Quality Management module may not be set up correctly.
  Incomplete Master Data: The relevant master data (e.g., vendor, customer, or material master) may be incomplete or not properly maintained.
  Document Type Issues: The document type for the certificate may not be correctly linked to the address data.
  
  Solutions:
  
  
  Check Master Data:
  
  Ensure that the relevant master data (material, vendor, or customer) has the correct address information. This includes checking the