How To Fix QC165 - No certificate was found for the given criteria

SAP Error Message - Details

• Message type: E = Error

• Message class: QC - QM: Certificates

• Message number: 165

• Message text: No certificate was found for the given criteria

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message QC165 - No certificate was found for the given criteria ?

  The SAP error message QC165 "No certificate was found for the given criteria" typically occurs in the context of Quality Management (QM) when the system is unable to find a certificate that matches the specified criteria during a quality inspection or when trying to retrieve quality certificates.
  Causes:
  
  Missing Certificate: The most common cause is that the required quality certificate has not been created or is not available in the system.
  Incorrect Selection Criteria: The criteria used to search for the certificate (such as material number, batch number, or inspection lot) may be incorrect or too restrictive.
  Data Inconsistency: There may be inconsistencies in the data, such as missing links between the inspection lot and the certificate.
  Authorization Issues: The user may not have the necessary authorizations to view or access the certificates.
  Configuration Issues: There may be configuration issues in the Quality Management module that prevent the system from retrieving the certificates.
  
  Solutions:
  
  Check Certificate Creation: Ensure that the quality certificate has been created for the relevant material and inspection lot. You can do this by checking the relevant transaction codes (e.g., QA32 for inspection lots).
  Verify Selection Criteria: Double-check the criteria you are using to search for the certificate. Make sure that all fields are filled out correctly and that you are not using overly restrictive filters.
  Inspect Data Consistency: Use transaction codes like QA03 (Display Certificate) to check if the certificate exists and is linked to the correct inspection lot or material.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the quality certificates. This may involve checking user roles and permissions.
  Consult Configuration: If the issue persists, consult with your SAP Basis or QM configuration team to ensure that the system is properly configured to handle quality certificates.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as QA32 (Display Inspection Lot), QA03 (Display Certificate), and QA11 (Record Results).
  SAP Notes: Check for any relevant SAP Notes that may address known issues or bugs related to this error message.
  Documentation: Review SAP documentation related to Quality Management and certificate management for additional insights and best practices.
  
  If the problem continues after trying these solutions, it may be beneficial to reach out to your SAP support team for further assistance.