How To Fix QC164 - Internet output: Dispatch time &1 not allowed

SAP Error Message - Details

• Message type: E = Error

• Message class: QC - QM: Certificates

• Message number: 164

• Message text: Internet output: Dispatch time &1 not allowed

What causes this issue?

The output should be processed at dispatch time &V1&. Since the output
should be accessed on the Internet in the foreground, only dispatch
time 3 is allowed.

System Response

Output processing is canceled and the status is set to "Incorrectly
processed".

How to fix this error?

Repeat output processing in the foreground.

Procedure for System Administrators

Change the dispatch time for output that is defined for the Internet to
'3' so that you can process in the foreground.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QC164 - Internet output: Dispatch time &1 not allowed ?

  The SAP error message QC164, which states "Internet output: Dispatch time &1 not allowed," typically occurs in the context of Quality Management (QM) when trying to process or send an internet output for a quality notification or inspection lot. This error indicates that the dispatch time specified is not valid or allowed for the operation you are trying to perform.
  Cause:
  
  Invalid Dispatch Time: The dispatch time specified in the output settings may not be within the acceptable range or format.
  Configuration Issues: There may be configuration settings in the output type or the communication method that restrict the dispatch time.
  Missing or Incorrect Settings: The output type may not be properly configured for internet dispatch, or the necessary parameters may not be set correctly.
  
  Solution:
  
  
  Check Output Configuration:
  
  Go to the transaction code NACE to check the output type configuration for the relevant application (e.g., QM).
  Ensure that the dispatch time settings are correctly defined and that the output type is configured to allow internet dispatch.
  
  
  
  Review Dispatch Time:
  
  Verify the dispatch time you are trying to use. Ensure it is within the allowed range and follows the correct format.
  If the dispatch time is set dynamically, check the logic that determines this value.
  
  
  
  Adjust Settings:
  
  If necessary, adjust the settings in the output type to allow for the desired dispatch time.
  Ensure that the communication method for internet output is correctly set up.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources related to output management in QM to understand any specific requirements or limitations regarding dispatch times.
  
  
  
  Testing:
  
  After making changes, test the output process again to see if the error persists.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  NACE - Output Types Configuration
  QM01 - Create Quality Notification
  QM02 - Change Quality Notification
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to perform the output operation.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or QM functional team for further investigation.