How To Fix QC163 - Internet Transaction Server not available


QC163 - Overview

  • Message type: E = Error

  • Message class: QC - QM: Certificates

  • Message number: 163

  • Message text: Internet Transaction Server not available

  • Show details Hide details
  • What causes this issue?

    No connection to the Internet Transaction Server could be established.
    Either output processing was not accessed from the Internet browser, or
    there is temporarily no connection to the Internet Transaction Server.

    System Response

    Output processing is canceled and the status is set to "Incorrectly
    processed".

    How to fix this error?

    Try again later to process the output from the Internet.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message QC163 - Internet Transaction Server not available ?
    The SAP error message QC163, which states "Internet Transaction Server not available," typically indicates that the system is unable to connect to the Internet Transaction Server (ITS) for processing web-based transactions. This can occur due to various reasons, including configuration issues, network problems, or service availability.
    Causes:
    
    Service Not Running: The Internet Transaction Server (ITS) service may not be running on the server.
    Network Issues: There may be network connectivity issues preventing access to the ITS.
    Configuration Errors: Incorrect configuration settings in the SAP system or ITS can lead to this error.
    Firewall Restrictions: Firewalls or security settings may be blocking access to the ITS.
    URL Issues: The URL used to access the ITS may be incorrect or outdated.
    SAP Notes: There may be specific SAP Notes that address known issues with the ITS.
    
    Solutions:
    
    Check ITS Service: Ensure that the Internet Transaction Server is running. You can check this in the SAP system or through the server management

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