How To Fix QC116 - The certificate profiles you selected were deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: QC - QM: Certificates

• Message number: 116

• Message text: The certificate profiles you selected were deleted

What causes this issue?

You marked one or more certificate profiles and then selected the
delete function.

System Response

All data in the selected certificate profiles (including the change
documents) was deleted from the database. This direct delete function
is only possible for profiles that have not yet been used.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QC116 - The certificate profiles you selected were deleted ?

  The SAP error message QC116 indicates that the certificate profiles you are trying to use have been deleted from the system. This typically occurs in the context of Quality Management (QM) when dealing with inspection certificates or quality certificates.
  Cause:
  
  
  Deletion of Certificate Profiles: The most direct cause of this error is that the certificate profiles you are attempting to access have been removed from the system. This could happen due to:
  
  Manual deletion by a user with the necessary permissions.
  Data migration or system updates that inadvertently removed the profiles.
  Changes in configuration settings that led to the profiles being deactivated or deleted.
  
  
  
  Incorrect Configuration: Sometimes, the error may arise if the configuration settings for the certificate profiles are not correctly set up or if there are inconsistencies in the data.
  
  
  Solution:
  
  
  Check for Deleted Profiles:
  
  Go to the transaction code QC01 (Create Certificate Profile) or QC02 (Change Certificate Profile) to check if the profiles exist.
  If they have been deleted, you will need to recreate them.
  
  
  
  Recreate Certificate Profiles:
  
  If the profiles are indeed missing, you can create new certificate profiles using the transaction code QC01.
  Ensure that you configure the profiles correctly according to your organization's requirements.
  
  
  
  Review Change Logs:
  
  If you suspect that the profiles were deleted unintentionally, review the change logs or audit trails to identify who deleted the profiles and why.
  
  
  
  Consult with SAP Basis or Security Team:
  
  If you do not have the necessary permissions to recreate the profiles, consult with your SAP Basis or security team to restore the profiles or to check if there is a backup available.
  
  
  
  Check Configuration Settings:
  
  Ensure that the configuration settings related to Quality Management and certificate profiles are correctly set up. This can involve checking the customizing settings in the SPRO transaction.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  QC01: Create Certificate Profile
  QC02: Change Certificate Profile
  QC03: Display Certificate Profile
  
  
  
  Documentation: Refer to SAP Help documentation for detailed information on managing certificate profiles in the Quality Management module.
  
  
  User Permissions: Ensure that users have the appropriate permissions to create or modify certificate profiles.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this issue or provide additional guidance.
  
  
  By following these steps, you should be able to resolve the QC116 error and restore functionality related to certificate profiles in your SAP system.