How To Fix QB402 - FAI &1 for material &2, supplier &3, plant &4 does not exist in Q-inf rcd


SAP Error Message - Details

  • Message type: E = Error

  • Message class: QB - Message IDs for QM in procurement

  • Message number: 402

  • Message text: FAI &1 for material &2, supplier &3, plant &4 does not exist in Q-inf rcd

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message QB402 - FAI &1 for material &2, supplier &3, plant &4 does not exist in Q-inf rcd ?

    The SAP error message QB402 indicates that there is an issue with the Quality Inspection (QI) record for a specific material, supplier, and plant combination. This error typically arises when the system cannot find a corresponding Quality Info Record (QIR) for the specified parameters. Here’s a breakdown of the cause, potential solutions, and related information:

    Cause:

    1. Missing Quality Info Record: The most common cause of this error is that there is no Quality Info Record created for the specified material, supplier, and plant combination in the system.
    2. Incorrect Data Entry: There may be a typo or incorrect data entry in the material number, supplier number, or plant code.
    3. Inactive or Deleted Records: The Quality Info Record may have been deleted or marked as inactive.
    4. Configuration Issues: There may be issues with the configuration settings in the Quality Management module that prevent the system from recognizing the QIR.

    Solution:

    1. Create a Quality Info Record:

      • Navigate to the transaction code QIR (Quality Info Record) in SAP.
      • Create a new Quality Info Record for the specified material, supplier, and plant combination.
      • Ensure that all required fields are filled out correctly.
    2. Check Existing Records:

      • Use transaction code QIQ1 to display existing Quality Info Records.
      • Verify if a record exists for the specified material, supplier, and plant. If it does not exist, you will need to create it.
    3. Verify Data Entry:

      • Double-check the material number, supplier number, and plant code for any errors or typos.
      • Ensure that you are using the correct codes as per the master data in the system.
    4. Review Configuration:

      • If you suspect configuration issues, consult with your SAP Basis or Quality Management team to ensure that the Quality Management module is properly configured.
      • Check if the relevant settings for Quality Info Records are active and correctly set up.
    5. Consult Documentation:

      • Refer to SAP documentation or help files for additional guidance on Quality Info Records and the specific error message.

    Related Information:

    • Transaction Codes:
      • QIR: Create/Change Quality Info Record
      • QIQ1: Display Quality Info Record
      • QA32: Change Quality Inspection Lot
    • Quality Management Module: Familiarize yourself with the Quality Management (QM) module in SAP, as it plays a crucial role in managing quality-related processes.
    • Master Data: Ensure that the material master and vendor master data are correctly maintained, as they are essential for creating Quality Info Records.

    By following these steps, you should be able to resolve the QB402 error and ensure that the necessary Quality Info Records are in place for your materials and suppliers.

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