How To Fix QB404 - FAI identifier cannot be set externally for a Q-info record

SAP Error Message - Details

• Message type: E = Error

• Message class: QB - Message IDs for QM in procurement

• Message number: 404

• Message text: FAI identifier cannot be set externally for a Q-info record

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message QB404 - FAI identifier cannot be set externally for a Q-info record ?

  The SAP error message QB404 indicates that the FAI (First Article Inspection) identifier cannot be set externally for a Quality Info record. This error typically arises when there is an attempt to assign or modify the FAI identifier in a way that is not permitted by the system's configuration or business rules.
  Cause:
  
  Configuration Settings: The system may be configured in such a way that the FAI identifier is only allowed to be set internally by the system during specific processes.
  Data Entry Issues: The user may be trying to manually enter or modify the FAI identifier in a manner that is not supported.
  Authorization Issues: The user may lack the necessary permissions to modify the FAI identifier.
  Quality Management Settings: The Quality Management (QM) module settings may restrict external changes to certain fields, including the FAI identifier.
  
  Solution:
  
  Check Configuration: Review the configuration settings in the Quality Management module to ensure that the FAI identifier can be set as intended. This may involve checking the settings for Quality Info records and FAI processes.
  Use Correct Process: Ensure that the FAI identifier is being set through the correct process. For example, it may need to be set during the creation of the Quality Info record or through a specific transaction.
  Review User Permissions: Verify that the user has the necessary authorizations to modify the FAI identifier. If not, consult with your SAP security team to adjust the permissions.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on handling FAI identifiers and Quality Info records.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if this is a recurring issue or if it affects multiple users.
  
  Related Information:
  
  Quality Management (QM) Module: Understanding the QM module and its processes can help in troubleshooting issues related to quality records.
  FAI Process: Familiarize yourself with the First Article Inspection process and how it integrates with other modules in SAP.
  Transaction Codes: Familiarize yourself with relevant transaction codes (e.g., QA01 for creating inspection lots, QA02 for changing them) that may be involved in the FAI process.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context.
  
  By following these steps, you should be able to identify the root cause of the QB404 error and implement a suitable solution.