How To Fix QB401 - Open FAI for Q-info record for material &1, supplier &2, plant &3

SAP Error Message - Details

• Message type: E = Error

• Message class: QB - Message IDs for QM in procurement

• Message number: 401

• Message text: Open FAI for Q-info record for material &1, supplier &2, plant &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message QB401 - Open FAI for Q-info record for material &1, supplier &2, plant &3 ?

  The SAP error message QB401 indicates that there is an issue with the Quality Info Record (Q-info record) for a specific material, supplier, and plant combination. This error typically arises when the system is unable to find an open Quality Info Record for the specified parameters, which is necessary for processing quality inspections or managing quality-related data.
  Cause:
  
  Missing Quality Info Record: The most common cause is that there is no existing Quality Info Record for the specified material, supplier, and plant combination.
  Inactive or Closed Records: The Quality Info Record may exist but is either inactive or closed, meaning it cannot be used for new inspections.
  Incorrect Data Entry: There may be a mistake in the data entered for the material, supplier, or plant, leading to the system not finding the correct record.
  Configuration Issues: There could be configuration issues in the Quality Management module that prevent the creation or retrieval of Quality Info Records.
  
  Solution:
  
  
  Create a Quality Info Record:
  
  Navigate to the transaction code QINFO or MM01 (if creating a new record).
  Enter the required details (material, supplier, plant) and create a new Quality Info Record if it does not exist.
  
  
  
  Check Existing Records:
  
  Use transaction code QINFO to check if a Quality Info Record exists for the specified parameters.
  If it exists but is inactive or closed, you may need to reactivate it or create a new one.
  
  
  
  Verify Data Entry:
  
  Double-check the material number, supplier number, and plant code entered in the transaction to ensure they are correct.
  
  
  
  Consult Configuration:
  
  If you suspect configuration issues, consult with your SAP Basis or Quality Management team to ensure that the Quality Management module is properly configured.
  
  
  
  Review Authorization:
  
  Ensure that you have the necessary authorizations to create or view Quality Info Records.
  
  
  
  Related Information:
  
  Quality Info Records: These records are used in SAP to manage quality-related data for materials supplied by vendors. They are essential for quality inspections and managing vendor quality performance.
  Transaction Codes:
  
  QINFO: To display or create Quality Info Records.
  MM01: To create a material master record, which may include quality management data.
  MM02: To change an existing material master record.
  
  
  Quality Management Module: Understanding the Quality Management (QM) module in SAP can help in troubleshooting and managing quality-related processes effectively.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP documentation for further assistance.