How To Fix QAM104 - Error reading remote data into shared memory

SAP Error Message - Details

• Message type: E = Error

• Message class: QAM - General Message Class for Quality Issue Management

• Message number: 104

• Message text: Error reading remote data into shared memory

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message QAM104 - Error reading remote data into shared memory ?

  The SAP error message QAM104 ("Error reading remote data into shared memory") typically occurs in the context of Quality Management (QM) or when dealing with remote function calls (RFC) in SAP systems. This error indicates that there was an issue when trying to read data from a remote system into the shared memory of the local system.
  Causes:
  
  Network Issues: There may be network connectivity problems between the SAP systems involved.
  Authorization Issues: The user or system may not have the necessary authorizations to access the remote data.
  Configuration Issues: Incorrect configuration of the RFC destination or the remote system settings.
  Memory Issues: Insufficient memory available in the shared memory of the SAP system.
  Data Consistency Issues: The data being read may be inconsistent or corrupted.
  System Load: High load on the system may lead to timeouts or failures in reading data.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there is stable network connectivity between the systems. You can use tools like ping or traceroute to diagnose network issues.
  Verify Authorizations: Check the user authorizations for accessing the remote system. Ensure that the user has the necessary permissions to read the required data.
  Review RFC Configuration: Go to transaction SM59 and check the configuration of the RFC destination. Ensure that it is correctly set up and that the connection is working.
  Monitor System Memory: Use transaction SM04 or ST02 to monitor memory usage. If memory is low, consider increasing the shared memory allocation or optimizing memory usage.
  Check for Data Consistency: Validate the data in the remote system to ensure it is consistent and not corrupted.
  System Performance: If the system is under heavy load, consider optimizing performance or scheduling the data read during off-peak hours.
  
  Related Information:
  
  
  Transaction Codes: 
  
  SM59 - RFC Destinations
  SM04 - User Overview
  ST02 - Tune Memory
  ST22 - Dump Analysis (to check for any dumps related to this error)
  
  
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches and updates.
  
  
  Logs: Review the system logs (transaction SM21) for any additional error messages or warnings that may provide more context about the issue.
  
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.