How To Fix QAM103 - Error when reading shared memory

SAP Error Message - Details

• Message type: E = Error

• Message class: QAM - General Message Class for Quality Issue Management

• Message number: 103

• Message text: Error when reading shared memory

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message QAM103 - Error when reading shared memory ?

  The SAP error message QAM103 ("Error when reading shared memory") typically indicates an issue with the shared memory used by the SAP system, particularly in the context of Quality Management (QM) or other modules that rely on shared memory for performance and data handling.
  Causes:
  
  Memory Corruption: The shared memory segment may be corrupted due to a system crash or improper shutdown.
  Insufficient Memory: The system may not have enough memory allocated for the shared memory segments.
  Configuration Issues: Incorrect configuration settings in the SAP system related to memory management.
  Database Issues: Problems with the underlying database that affect the ability to read from shared memory.
  Kernel Bugs: Bugs in the SAP kernel or the underlying operating system that affect memory handling.
  
  Solutions:
  
  Restart the SAP System: A simple restart can sometimes resolve temporary issues with shared memory.
  Check Memory Allocation: Review the memory settings in the SAP profile parameters (e.g., abap/shared_objects, abap/heap_area_dia, etc.) and ensure they are set appropriately for your system's workload.
  Clear Shared Memory: If the shared memory is corrupted, you may need to clear it. This can be done by stopping the SAP instance and then using the appropriate commands to clear the shared memory segments.
  Check for Kernel Updates: Ensure that you are running the latest version of the SAP kernel. If not, consider applying the latest patches or updates.
  Review Logs: Check the SAP system logs (transaction SM21) and developer traces (transaction ST22) for any additional error messages or warnings that could provide more context about the issue.
  Database Health Check: Perform a health check on the database to ensure it is functioning correctly and that there are no underlying issues affecting performance.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to the QAM103 error for any specific fixes or recommendations provided by SAP.
  System Monitoring: Use transaction ST02 (Tune Summary) to monitor memory usage and identify any bottlenecks or issues with memory allocation.
  Performance Tuning: Regularly review and tune the performance of your SAP system to prevent memory-related issues.
  
  By following these steps, you should be able to diagnose and resolve the QAM103 error effectively.