How To Fix QACT021 - Error when saving the QA settings

QACT021 - Overview

• Message type: E = Error

• Message class: QACT - TMS: Quality Assurance & Check Tools

• Message number: 021

• Message text: Error when saving the QA settings

What causes this issue?

An error occurred when you saved the QA approval steps.

System Response

The system could not save the approval steps.

How to fix this error?

Contact the system adminstrator to clear up the problem.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

QACT021 - Details

• The SAP error message QACT021 typically occurs when there is an issue with saving Quality Assurance (QA) settings in the system. This error can arise due to various reasons, including configuration issues, missing authorizations, or data inconsistencies.
  Causes of QACT021 Error
  
  Authorization Issues: The user may not have the necessary permissions to save changes to QA settings.
  Configuration Errors: There may be inconsistencies or errors in the configuration settings related to Quality Management (QM) in SAP.
  Data Inconsistencies: The data being saved may not meet the required criteria or may have validation issues.
  System Bugs: Occasionally, there may be bugs or issues in the SAP system that lead to this error.
  
  Solutions to QACT021 Error
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to modify QA settings. This can be checked in transaction code SU53 or by consulting with your SAP security team.
  
  
  
  Review Configuration Settings:
  
  Go through the configuration settings in the Quality Management module to ensure